Privacy Policy
We take your privacy seriously and are committed to protecting your personal information.
This Privacy Policy sets out how Wellness at Work Australia collects, uses and protects any information that you give us when you use this adelesinclair.com website.
Wellness at Work Australia is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.
All your personal details will be treated in compliance with Australian privacy laws and the International Coach Federation's Code of Ethics.
Why we collect your information
We collect your personal information when you sign up for our training courses, mentoring services, subscribe to our newsletter, or participate in our online community, live group coaching sessions, or one-to-one coaching sessions.
This allows us to provide to you our mentoring, coaching, education, training, and support services.
What we do with the information we gather
We use this information to understand your needs and provide you with a better service:
- To tailor our mentoring/coaching guidance, recommendations and support to your needs, and ensure that it is relevant and targeted towards the outcomes you are seeking.
- To improve our programs and services by understanding what topics are most popular, how members are using the Action Steps and Reflections, and to identify what our members are seeking.
- We may periodically send promotional emails about new products or programs, special offers, or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, SMS or mail.
- We may use your personal information to send you updates about our services, or to contact you if we need to resolve a problem with your account.
Information and Data We Share With or Transfer to Third-Party Businesses
We only share information and data with third-parties in order to provide our services to you.
MailerLite - We share information and personal data with MailerLite, which is the email service provider that we chose to work with. Whenever a potential subscriber to our products or programs signs up or creates an account, the following information is transferred to MailerLite:
First name, email address.
We use the subscriber information within MailerLiteto send them information about their account and subscribed or purchased products. We use Aweber to keep in touch with our members (both free and paid) subscribers to give them account updates, news, and send valuable content.
Stripe and PayPal - Stripe and PayPal are payment gateways for people to join our Programs. All the payment details such as credit card or debit card numbers, security numbers, expiration codes are all stored by these payment gateways. Wellness at Work Australia does not itself collect or store any kind of payment information such as credit card, debit card or bank account number for its customers and potential customers. If the site visitor or customer has an issue with payment connected matters, the first place to look for answers would be to talk to either Stripe or PayPal.
We will not sell, distribute, lease or share your personal information to other third parties. We will only share your information if required by law to do so.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and management procedures to safeguard and secure the information we collect online.
The access to the Answers section of the Members Area of this website is restricted to Adele Sinclair only.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us to analyse data about webpage traffic and improve our website in order to tailor it to customer needs.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
This website uses four preference based cookies to help customise your experience.
- Login Cookie: This cookie keeps you logged in to your account to reduce how frequently you need to login. This cookie expires after 30 days. If you manually logout of your account, this cookie will be auto-expired and you will need to re-login on your next visit.
- Product Category Cookie: This cookie saves the most recent product category that you are filtered for. Lifecycle = one hour.
- Welcome Area Closed Status Cookie: This cookie keeps the sites welcome area closed if you manually closes it. If desired, you can still open the welcome area using the pull down arrow at the bottom of the welcome area. Lifecycle is 30 days.
- Announcement Bar Closed Status Cookie: This cookies saves your preference to not have the announcement bar appear after it's been closed. Lifecycle= 7days.
You are free to decline our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Controlling your personal information
Mentoring and coaching relationships are inherently personal. As part of your mentoring relationship, you will be asked questions that are personal in nature. This is for the purpose of assisting you with your personal and professional growth goals. It is always your choice to decide how much you choose to share with your mentor/coach or with other Program participants.
If you have previously provided us with personal information, you may change your mind at any time by emailing us at: adele@adelesinclair.com
Wellness at Work Australia may change this policy from time to time by updating this page.
This policy is effective from 1 January 2023.